Backup Policy

Updated on: 09th Dec 2016.
Effective Date: 09th Dec 2016.

Backup Restore services are part of our paid support services and can be ordered from your User Area. Depending on the hosting Services you have chosen, we may provide backup restore tools or services to you.

We may suspend the Weekly Backup Service for your account or refuse to restore your data, if in our reasonable opinion such backup will result in a security risk or will alter the performance of our Server to the detriment of other customers.

Our Backup Services are provided as-is and are subject to all limitations of liability set out in TOS. You agree to notify us through Support Portal in case the Backup Service malfunctions and allow us reasonable time to resolve any issues. You agree that you will maintain your own set of backups independent of those we maintain. In the event that you are not satisfied with the outcome of any Backup Restore, it shall be your obligation to restore your files and data from your own backup.

Contact

We are based in INDIA serving clients globally.

Phone:

USA: +1-516-986-4925

INDIA: +91-9515-066-077

Email: contact@zaha.in

Work Timings

Mon - Thu 10:30 AM - 08:00 PM IST 

Fri - Sat 2:30 PM - 11:00 PM IST

We're off on all INDIAN National Holidays

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