Domain Names Policy

Updated on: 09th Dec 2016.
Effective Date: 09th Dec 2016.

Zaha Web Consultants resells top-level domains (TLDs) – gTLDs (generic top level domains) and ccTLDs (country-specific top level domains). Your use of a domain name is governed by this TOS, the Registrant Agreement provided by the respective Registry or Registrar, and ICANN’s Uniform Domain Name Dispute Resolution Policy (UDRP).

ICANN Policy

1. Domain name registration

i. Zaha Web Consultants does not warrant or guarantee that the domain name applied for in your Order will be registered in your name or is capable of being registered by you. You should not rely on the fact that you have submitted an Order to register a domain name until you have been notified by us that your requested domain name has been registered.

ii. The registration of the domain name and its ongoing use are subject to the relevant naming authority’s terms and conditions of use, and you are responsible for ensuring that you are aware of those terms and conditions. You waive any claims you may have against Zaha Web Consultants should a naming authority refuse to register a domain name. Domain registration and renewal fees are non-refundable in any event. Renewal fees for expired domain names may vary depending on the Registrar of record.

iii. Any dispute between you and any other individual or organization regarding a domain name must be resolved between the parties concerned. Zaha Web Consultants will take no part in any such dispute.

iv. You are solely responsible for providing us with correct and up-to-date contact information. We shall not accept any responsibility for any cancellation or refusal to renew a domain name by the relevant naming authority due to any failure to provide such information. Any changes made by you to your details using the Zaha Web Consultants’ Customer Portal facility are your own responsibility. We are not responsible for the renewals of any domain name registrations, except when stated otherwise as part of a special promotion, and you should make your own arrangements for reminding yourself when any name is due for renewal.

v. Free domain name registration

We may offer you a free domain name registration during your Initial Term and any Renewal Term (Free Domain Name) as part of some of the hosting services and special promotions we provide. You must satisfy the following criteria in order to take advantage of this offer:

• You must order a hosting service that includes a Free Domain Name registration as described on the Product Page.
• The Free Domain Name must be your first primary domain and must be associated with the initially ordered Hosting Service throughout the duration of your prepaid Term.
• The Free Domain Name must be for one of these tlds: .com, .net, .org, .biz, or .info. For visitors from certain countries, the local country-specific domains may be available for free registration and renewal.

We have no liability for domain names that are not registered by us and associated with your accounts.

vi. Information you are required to submit
As part of the registration process, you are required to provide certain information to us, and to promptly update this information as needed to keep it current, complete and accurate. We will use this information in accordance with TOS and our Privacy Policy.

You agree and acknowledge that when you renew your domain name registration, the type of information you are required to provide may change. If you do not wish to provide the new information, your registration will not be renewed.

The information you provide determines the ownership of the domain as set out in the terms and conditions of the domain name registrar. For non-expired domain names registered through Zaha Web Consultants, this information can be changed at any time by submitting a support ticket through the support portal.

If you intend to sell use of a domain name to a third party, or to allow a third party to use it, you are still responsible for providing the contact information specified above. You accept liability for such a registration, and remain responsible for payment of the relevant Fees and performance of all other obligations under TOS.

vii. Obligations relating to provided data
If you provide information about a third party, you hereby represent that you have (a) provided notice to that third party of the disclosure and use of that party’s information as set forth in TOS, and (b) that you have obtained that third party’s express consent to the disclosure and use of that party’s information as set forth in TOS.

You acknowledge that wilfully providing inaccurate information or wilfully failing to update information promptly, or failure to respond for over fifteen days to inquiries by Zaha Web Consultants concerning the accuracy of contact details associated with your registration will constitute a material breach of TOS and will be sufficient basis for cancellation of your domain name registration.

viii. Disclosure and use of registration information
You agree and acknowledge that Zaha Web Consultants will make available domain name registration information you provide, or that Zaha Web Consultants otherwise maintains, to ICANN, to the registry administrator(s), and to other third parties as ICANN and applicable laws may require or permit.

ICANN may establish guidelines, limits and/or requirements that relate to the amount and type of information that Zaha Web Consultants may or must make available to the public or to private entities and the manner in which such information is made available. You agree to abide by these policies and may not terminate TOS based on such a change.

2. Domain Registrar Transfers

You can change your Registrar for an existing domain name only in accordance with the policy of the relevant Registry. Only the “Domain Name Owner” (the individual or entity listed as the registrant in the current domain name registration) of the domain name registration may initiate a request to transfer the domain to Zaha Web Consultants. You hereby represent that you have the full and complete authority as the holder of the domain name registration to initiate such a transfer, or that you have been given full and complete authority by the Domain Name Owner of the domain name registration to initiate such a transfer. We may require you to provide documentation that proves that the Domain Name Owner of the domain name initiated this transfer request.

Contact

We are based in INDIA serving clients globally.

Phone:

USA: +1-516-986-4925

INDIA: +91-9515-066-077

Email: contact@zaha.in

Work Timings

Mon - Thu 10:30 AM - 08:00 PM IST 

Fri - Sat 2:30 PM - 11:00 PM IST

We're off on all INDIAN National Holidays

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